Orders placed on business days before 3 pm will be sent the same day. All our packages are sent by PostNL. If your order leaves our warehouse, you will automatically receive a "track & trace" link via email. Through this link you can track your package and see when it is delivered. If you are not at home on the day of delivery you can make a new delivery appointment via the website or pick up your package at a pick-up point chosen by you. If a product is small, it will be sent as a mailbox, of which there is no track and trace code.